Effective Date: January 1, 2025
At Sparkivo, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase.
1. Information We Collect
We collect information you provide directly to us, such as your name, email address, shipping address, and payment information when you place an order or create an account.
- Personal identifiers (name, email, phone number)
- Billing and shipping addresses
- Payment information (processed securely â we never store card details)
- Order history and browsing activity on our site
- Communications you send us (e.g. support emails)
2. How We Use Your Information
We use your information to process orders, communicate with you about your purchases, send marketing emails (with your consent), and improve our website.
- Process and fulfill your orders
- Send order confirmations and shipping updates
- Respond to customer service requests
- Send promotional emails (you can unsubscribe at any time)
- Analyze site usage to improve your experience
3. Sharing Your Information
We do not sell your personal data. We may share it with trusted service providers (such as payment processors and shipping carriers) solely to fulfill your order. All partners are contractually bound to protect your data.
4. Cookies
We use cookies to remember your preferences, keep items in your cart, and analyze traffic. See our Cookie Policy for full details. You can disable cookies in your browser settings at any time.
5. Data Security
All data is transmitted using 256-bit SSL encryption. We are fully PCI-DSS compliant. We never store your full credit card number.
6. Your Rights
You have the right to access, correct, or delete your personal data at any time. To submit a request, email us at support@sparkivo.com.
7. Changes to This Policy
We may update this policy periodically. We'll notify you of significant changes by email or by posting a notice on our website.
8. Contact Us
Questions? Email us at support@sparkivo.com or visit our Contact page.