Shipping

Shipping Information

Everything you need to know about how we get your order to you.

Shipping Destinations

We currently ship to the United States, Canada, United Kingdom, and Australia. We're working on expanding to more countries — stay tuned.

Delivery Times

Business days exclude weekends and public holidays. Times are estimates from the date your order is dispatched, not the order date.

Shipping Rates

Order Processing

Orders placed before 2:00 PM EST Monday–Friday are typically dispatched the same day. Orders placed on weekends or holidays ship the next business day.

Tracking Your Order

Once your order ships, you'll receive a confirmation email with a tracking number. You can use it on our website or the carrier's site to follow your package in real time.

Duties & Taxes (International)

International orders may be subject to customs duties and import taxes charged by the destination country. These charges are the responsibility of the buyer. Sparkivo has no control over these fees.

Lost or Delayed Orders

If your order hasn't arrived within the estimated timeframe, contact us at support@sparkivo.com with your order number. We'll investigate and make it right.